Overview
Refund and Returns Policy
At IMCleanTruckCheck.com, customer satisfaction is our priority. Please read our refund and returns policy carefully to understand your rights and our commitments.
1. Services Refund Policy
- Completed Inspections: Refunds are not provided for services once a smog check or CARB compliance inspection has been completed.
- Uncompleted Services: If you cancel a service appointment at least 24 hours in advance, you may qualify for a full refund.
- Missed Appointments: Refunds are not available for missed or canceled appointments with less than 24 hours’ notice.
2. Prepaid Services
- Prepaid inspection services can be refunded in full if canceled within 24 hours of payment and before the inspection has been performed.
3. Eligibility for Refunds
Refund requests must be submitted in writing via email to [email protected] within 7 days of the original transaction date.
4. Disputes and Resolutions
If you are not satisfied with the service provided, please contact our support team at [email protected], and we will work to resolve the issue promptly.
5. Updates to this Policy
We reserve the right to update this policy at any time. Changes will be posted on this page, and your continued use of our services signifies your acceptance of these terms.
For any questions regarding our refund and returns policy, please contact us at:
Email: [email protected]
Phone: 818-857-2019